Damage Waiver Policy

Simply Norfolk Stays operates a non-refundable Damage Waiver Policy with most of the properties on our portfolio. This covers the cost of making good/replacing any accidental loss or damage to the selected property and/or its contents caused through act or omission of you (and any of your guests or accompanying pets) up to a certain amount, which is specific to each property. Please see the list below which details the Damage Waiver Fee and the covered Damage Waiver amount for each of our properties. You will also see which of our properties are not part of our Damage Waiver Policy and therefore require a refundable Good Housekeeping Deposit instead.

The Damage Waiver Policy is not insurance and does not provide liability coverage.

Where any such damage caused exceeds the Damage Waiver or Good Housekeeping Deposit amount, you agree to pay Simply Norfolk Stays, acting on behalf of the owner, any reasonable costs incurred in making good/replacing any such loss or damage above the predetermined amount. Please refer to our terms and conditions for full details.

Damage Waiver Fee – £25 + VAT (covering up to £250)

• Bluebell Cottage
• Cinder Cottage
• Ivy Cottage
• Main House and Theatre at Sedgeford Hall Estate
• Mill Bakery
• No.1 Sparham Hall Cottage
• No.39 Holt
• Park Cottage at Sedgeford Hall Estate
• Rowan Cottage
• Samphire Cottage
• Swan Cottage
• The Barn Owl
• The Cottage at the Old Farmhouse
• The Elizabethan Room
• The Hare
• The Nest
• West Wing at Sedgeford Hall Estate

Damage Waiver Fee – £35 + VAT (covering up to £250)

• Little Norfolk Beach House
• Manor Cottage
• The Boathouse
• The Yellow House
• Walnut Tree Cottage

Damage Waiver Fee – £50 + VAT (covering up to £500)

• Holmefield House
• The Old Farmhouse
• The Old Farmhouse & Cottage
• Vicarage House & The Pool House
• Vicarage House
• The Pool House